Refund and Returns Policy

Customer satisfaction is important to us.

Eligible Returns

Returns may be accepted if:

• The product is damaged during delivery.

• The wrong product was delivered.

• The product has a verified manufacturing defect.

Return Request

Return requests should be submitted within 7 days of receiving the order, along with clear photos of the product and packaging where applicable.

Non-Returnable Items

Returns are generally not accepted for:

• Used or washed products

• Products damaged after delivery due to customer handling

• Items returned without original tags or packaging

• Products purchased during final clearance or marked as non-returnable

Refund Process

Once the returned product is inspected and approved, refunds will be processed to the original payment method within 5–10 business days.

Exchanges

If available, eligible products may be exchanged for another size or the same item, subject to stock availability.